Above Packages and facilities are subject to approval from MORA.

Mashair Facilities ( Hajj Days 8th-13th Zill Hajja) is subject to facilities provided by moalam

All the Hujjaj are required to strictly abide by the laws and regulations of the host country during their stay in KSA. Any activity on the part of a pilgrim contrary to laws/ regulations of Saudi Arabia like begging, political and immoral practices, drug trafficking, theft, etc shall disqualify the offender for future visit of any kind to KSA by the Government of Pakistan, in addition to any other legal action taken by Saudi authorities. Moreover, as per Saudi laws, “Drug Trafficking” is banned and in case of violation, perpetrators can be thrown in jail, lashed, or even publicly executed/beheaded.

All the Hujjaj will be provided five (05) liters of ZamZam on their return to Pakistan by the designated airlines.

All Hujjaj are required to move to “Jamarat” in groups and in accordance with the time specified for their Rammi (stoning) movement according to the Saudi taleemat (Instructions)as informed by Makatab”.

Hajj Package Price is estimated/calculated in Saudi Riyal, however for

1. (a) Hajj Pilgrims from Pakistan payment will be made accepted in Pak Rupee. Saudi Riyal to Pak Rupee Conversion rate : Bank TT rate on the date of transfer to Saudi will apply, If payments are being made in installmentsBalance (Remaining) amount will be subject to following/successive PKR to SAR Bank TT Rate

2. (b) Hajj Pilgrim Under Sponsor Ship Scheme US Dollar Rate will Apply

​ Payment Procedure

1. ​(a) For Hajj Pilgrims from Pakistan Saudi Riyal amount will be converted to Pakistan rupee Payments are to be made By Cross Cheque/ Bank Draft/ Pay order in Name of “ARQEM LAHORE (PVT) LTD.”

2. (b) Hajj Pilgrim Under Sponsor Ship Scheme Deposit/Transfer in Company USD account

• 50% Payment at the time of booking and balance 50% at the time Hajj application submi​ssion, failure to follow payment plan ARQEM LAHORE (PVT) LTD. Reserves the right to cancel or substitute Hajj application.

​​No of Days in Makkah or Madinah Hotel can be reduced subject to Flight Availability. No refund will be given in such case

All Dates are subject to Changes Due to:

1. ​​​Changes in Islamic/Gregorian calendar dates due to Moon Sighting

2.  Force Majeure Event

   1. an act of war (whether​​ declared or not), hostilities, invasion, act of foreign enemies, terrorism or civil disorder;

   2.  fire, flood, atmospheric disturbance, lightning, storm, Typhon, earthquake, washout, epidemic, or other acts of God

   3.  a strike or strikes or other industrial action or blockade or embargo or any other form of civil disturbance

   4.  changes in any applicable Local/Saudi Arabia law preventing Arqem Lahore (Pvt) Ltd from carrying tour itinerary

   5.  changes due to change in airline schedule by the airline

   6.  Given Current Economic Condition and foreign reserve (forex) situation of Pakistan. Any delay in payment being sent by bank or state bank or any limit set by govt. Stop or hold Payment Instruction due to above mentioned reason Arqem Lahore (pvt) Ltd. will not be responsible. for outcome

​​Failure or delay in submitting passport on given date, Arqem Lahore ( Pvt) Ltd. Bears no responsibility in case of rejection or delay in visa stamping

Arqem Lahore (Pvt) Ltd. Will not be responsible for any delay or non issuance of Hajj Visa by the consulate

 In case of “Sent to Embassy” Status physical passport will need to be sent to Saudi Embassy PKR. 30,000/- Will be charged

Package price does not include any visa fee or tax except mentioned below. If any visa fee on repeating Hajj or regular hajj if imposed will be payable by Hajji

Above Package includes 15% Vat & 5% Municipal(Saudi Tax) Any additional tax/fee or change in percentage of existing tax by Saudi Arabian govt. Pakistan Govt or Any Airport authority is imposed, will be payable by Hajji/Traveler.

If additional Amount Imposed by Molam/ Maktab/ Service center or any other authority will be payable by haji

Actual market Airfare will be charged Etihad, Emirate,Qatar, Saudi, Airblue,PIA, Oman Air, gulf, Kuwait etc any airline can be chosen airfare will be charged as per Current System/market rate.

Luggage/baggage policy will be as per Airline policy. Excess luggage movement will be on the risk and cost of Haji

All 5 Star hotel Room are Double/Twin bed, Triple Bed means two twin bed + 1 fold-out bed, and Quad bed mean Twin+ 2 fold-out bed

All Hujjaj are required to attend Hajj Training Session and administrative presentation. Attendance is mandatory

Hajj Packages are non cancel able after Submission of Hajj Application to Govt of Pakistan | Substitution of Hajj Application will be as per govt policy

After Issuance of Hajj Visa. or after Rejection of Substitution HAJJ Package is not refundable.